FAQ's

I have have questions about a class and/or the Field Institute program. How do I contact someone at the Field Institute Office?
 You can call us directly at 415.663.1200 x 373 or e-mail us at fieldinstitute@ptreyes.org
 
How do I Register for a Class?
Participants may register online at http://www.ptreyes.org/fieldinstitute/ or by phoning 415.663.1200 x 373. Payment via MasterCard, Visa, Discover Card, American Express or personal check is due at the time of registration.
 
Do I Have to Fill Out a Liability form?
Yes. All participants are required to sign an Assumption of Risk/Liability Waiver in order to participate. For participants under the age of 18, a parent or guardian signature is required. Some classes require the completion of a Confidential Medical Information Form. Appropriate forms will be sent upon registration. Forms can be downloaded from the "Documents" section of the Field Institute website. 
 
What is Your Class Cancellation Policy?
• If registered participants wish to cancel and receive a refund or credit (good for one year) toward another class, notification must be received by phone at least 14 days before the first day of the class. Cancellations incur a $10 processing fee per person.
 
• NO refunds, transfers, or credits will be issued on cancellations made less than 14 days in advance. We regret that no exceptions to this cancellation policy can be made, even for medical reasons. Participants may arrange for a friend or family member to attend a class in their place, however the Institute office at 415.663.1200 x 373 must be notified of the switch and given the name(s) of the substitute(s) no later than noon Friday prior to the class meeting.
 
• In the event that Point Reyes Field Institute cancels a class, participants will receive a full refund of class fee or a credit (good for one year) toward a future class of the participant’s choosing.
 
Can you Accomodate Participants with Disabilities?
We make every effort to make sure our classes are available for everyone. While some Institute classes are wheelchair accessible, many involve field study on trails which may not accommodate a wheelchair or a walking limitation. All buildings are wheelchair accessible, except for the Point Reyes National Seashore Association Ranch House meeting room and the second floor of the Historic Lifeboat Station. If you have a particular concern, please contact the Institute office at 415.663.1200 x 373.
 
What are my membership discounts?
$35 Park Steward: gets a FI class member rate only for themselves. 
$50 Supporter: gets a FI class member rate for people in the same household.
$100 Sustainer: gets a FI class member rate for anyone they sign up.